Privacy Policy

1. Introduction

At Tatvamassi (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal data we collect from you. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our painting and waterproofing services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Request a free estimate or consultation.
• Contact us via our website, email, or telephone.
• Sign up for our newsletter or promotional communications.
• Use our price calculation tools.

The types of information we collect may include:

• Name, email address, and phone number.
• Property address for site inspections and service delivery.
• Specific details about your painting or waterproofing project.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing accurate service estimates and managing project timelines.
• Communicating with you about your project and responding to inquiries.
• Sending you updates, marketing materials, and service-related notifications.
• Improving our website and service offerings based on user feedback.
• Complying with legal obligations and protecting our rights.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party partners who assist us in operating our website or conducting our business (e.g., payment processors, CRM providers).
• Legal Compliance: We may disclose information if required by law or in response to a valid legal process.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain website features.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate data.
• Request the deletion of your personal data under certain conditions.
• Opt-out of marketing communications at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Tatvamassi
• Email: privacy@tatvamassi.com
• Phone: +91 XXXXXXXXXX